Build It Yourself Implementation for
Customer Service
A multinational banking and financial services company headquartered in the UK. It operates a network of more than 1,000 branches and outlets across more than 60 countries.
Abstract
Areteans, using BIY, enables the business users to build workflows in a defined boundary without IT as no coding expertise is required.
BIY can be configured and executed directly on production and Security Access Control, Testing and Publishing are included in tool.
It includes built-in functions like Search, Reports, SLA Management, Service Catalog.