CLM:Automate and Scale ‘YOUR’ BankingOperations 2021-09-14 | Jatin Patel Banking...Read More
Enhanced customer experience with compliance compatibility
Banking operations can rapidly become complicated, time-consuming, and costly when they need to hire extra staff just to keep up with the growth. However, some tools enhance the quality and security of onboarding and dynamic verification processes to deliver a consistent customer experience.
Client Lifecycle Management or CLM is one such tool that helps manage the banking clients’ lifecycles, encourages client retention, and boosts the bank’s profitability. CLM focuses on a complete chain of client transactions and is designed to generate easily-digestible results. While CRM helps preserve clients’ data, CLM helps preserve the client itself.
It is a highly modular application that allows only desired components to be picked and plugged into an existing CLM landscape seamlessly — thus allowing financial institutions to optimize their operations with a short lead time and cost-effectively.
Automates KYC refreshers and remediations for existing customers
Enables FACTA, ALM, CRS, and credit checks for new clients
Faster onboarding with self-service capabilities for forms and documents
Smart data capture using OCR
CLM NextGen solutions powered by Pega help banks automate and scale up their banking operations and boost efficiency by providing a centralized view of all their banking activities across various accounts and countries.
In addition, the solution provides finance companies with a comprehensive and secure system that will help them acquire more customers and manage KYC requirements in compliance with banking regulations.
The solution has been developed by Areteans Technology Solutions, a provider of business services and solutions to help transform them and evolve digitally by executing Pega implementations. In addition, Areteans focuses on developing solutions that help clients proactively collaborate with customers.