• Reduction of 60 min per Site Activation
• End to End Fulfillment process for the below products
• MSIP (Managed SIP) and it’s variant
• SDWAN (Software Distributed WAN)
• Generic Product Structure for rest
• Automated tracking augmented by Status/Event-driven SLAs to provide proactive tracking of slippages to Activation/Withdrawals to address losses
• Enable Accurate reconciliation with external partners
• Platform setup to enable onboarding of new product fulfillment journeys with minimal effort
Areteans delivered a unified customer conversation and a channel-agnostic experience to facilitate customer acquisition across our client’s sub-brands. We transformed siloed campaign-based marketing to Pega and provided a targeted 1:1 customer engagement platform.
We showcased deep domain and Pega technology thought leadership in providing a comprehensive roadmap to smooth the migration. We worked together to improve agility, reduce time to market, and retain customers.