Client is one of the world’s largest consumer goods manufacturing company, having footprints in over 190 countries and over 400 household name brands.
Finance Operations project is a web based Global application that will be used by all Client’s Account holders to Initiate Payment Request that do not come through regular SAP process. Payment Request will be able to handle all the Request Types. 1. Urgent/Manual 2. Down Payment/Advance 3. One Time Payment 4.Non-Urgent/Manual
Client’s Finance team is currently using Microsoft SharePoint to manage manual payment process for Invoice based documents. The current system has anumber of limitations like,
Including lack of duplicate invoice check
Email notification & email approval
Performance issues (due to high volume constraint)
Reporting capabilities
Audit requirement to make the application as KFAS system
Project Solution
Pega Case Management to process Payment requests End to End
Enable users with SSO Login and Onboarding all Client’s Account holders which can be used by otherapplications like Procurement, IFRS; Creation of on-the-fly Operators during the Request Processing
Supporting Localization requirements like dynamic flows, approvers, access control, Decimal separator, delegations based on configurations in delegated rules; Multiple languages(5)based on user browser settings.
Automated Email Correspondence during task assignment , email approvals and reminders on SLA Adherence
Tools & Technologies
The project was built using Pega Case Management
Benefits
Application can handle high volume of requests (more than 5k+) unlike existing Share Point application where the requests were required to be archived in regular intervals.
Duplicate Invoice check validation for the requests
Email notifications and email approvals where the existing Share point application had limitations in sending email notifications
Enabling the Finance Ops as KFAS applications by incorporating Audit related requirements
Enabling automatic Request’s reassignments based onupdates to Approvers in the data tables
More intuitive UI with features like Case 360 view, capturing Invoice Inline details, Case Stages Chevron
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