Improved Client Relations and Customer Care Services

Improved Client Relations and Customer Care Services For Australia’s first bank with a range of innovative financial packages to support your personal, business or corporate banking needs. Abstract Areteans implemented the Pega Customer Service Digital Platform to deliver a single view of Customer timeline including interactions across all channels Inbound

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CSM and Journaling & Payments Tool

CSM and Journaling & Payments Tool For a Leading Bank in South Africa, that does not have any physical branches and relies entirely on Application and Internet Banking Abstract Areteans implemented Pega Email Bot with Machine Learning features collaborating with customer’s data scientists to enhance the customer servicing automation aspects

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Build It Yourself Implementation for Customer Service

Build It Yourself Implementation for Customer Service A multinational banking and financial services company headquartered in the UK. It operates a network of morethan 1,000 branches and outlets across more than 60 countries. Abstract Areteans, using BIY, enables the business users to build workflows in a defined boundary without IT

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