Areteans | All Things PEGA

CASE STUDY

BRE – Business Rules Engine

Client is one of the world’s largest consumer goods manufacturing company, having footprints in over 190 countries and over 400 household name brands.
BRE is a very innovative solution which has been designed after analyzing the existing ODM rules which are used for Order Validations. It is a solution to replace the current ODM tool which has limited features w.r.t configuring business rules where in only 25% of the rules can be configured using the tool and remaining 75% of the rules still exists in macros. BRE is a global framework solution which can be used across all the hubs. Pega BRE solution leverages the case management features to automate the case creation and route it to the user automatically on triggering the order validation rules. Business users can directly configure there on business rules and do the unit testing then deploy.

Project Challenges

  • Analysis of the existing business rules and segregating them based on the outcome of the rule execution. 
  • Building a global framework and extending it to all the other hubs within no time.
  • Need to automatically create the Generic Case on the execution of order validation.
  • Need to handle the performance as there would be many no. of requests coming with huge volumes of orders as it is being used across hubs.
  • Implementing Audit Trail feature wherein we need to track the changes made per each validation.

Project Solution

  • System integration through REST Service for any Order validation request by upstream or downstream system (ECC)
  • Each order in the request goes through the set of business rules which are defined in the decision tables and the response is sent back to update ECC accordingly. 
  • Enabling a business configurational portal for the users to configure the rules, test and deploy.
  • Creating reusable functions which can be used across all the rules in the decision tables.
  • Enabling the users to maintain the ruleset versioning and deployment on their own.

Tools & Technologies

    • BRE application built on Pega (Pega Platform 8.4.3) Case Management which is replacing a legacy system “ODM” which is used for order validations.

Benefits

  • Saving of 60k-65k USD per annum on licensing cost by sunsetting of ODM tool
  • Quick turnaround for business rules configuration. User can now configure 20-25 business rules in a day
  • Enhanced user experience for the BRE users.
  • Case creation and routing is automated which eliminates the need of manual case creation.
  • Global framework solution which can be used across industries like hospitality, banking, insurance, FMCG etc.,
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. View more
Cookies settings
Accept
Privacy & Cookie policy
Privacy & Cookies policy
Cookie name Active

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form, Use Live Chat or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
  • To allow us to better service you in responding to your customer service requests.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We never ask for credit card numbers. We do not use Malware Scanning. We do not use an SSL certificate We only provide articles and information. We never ask for personal or private information like names, email addresses, or credit card numbers.

Do we use ‘cookies’?

We do not use cookies for tracking purposes You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s ‘Help Menu’ to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy. We have implemented the following:
  • Demographics and Interests Reporting
  • We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together
  • We use them to compile data regarding user interactions to sell that data to interested parties.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old. Do we let third parties, including ad networks or plug-ins collect PII from children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within one business day. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions To be in accordance with CANSPAM, we agree to the following: • Not use false or misleading subjects or email addresses. • Identify the message as an advertisement in some reasonable way. • Include the physical address of our business or site headquarters. • Honour opt-out/unsubscribe requests quickly. • Allow users to unsubscribe by using the link at the bottom of each email. If at any time you would like to unsubscribe from receiving future emails, you can email us:
  • Follow the instructions at the bottom of each email.
  • we will promptly remove you from ALL correspondence.

Contact Details

For questions or concerns about this Policy, or to ask questions or express concerns about our collection, management and processing of personal information, consumers may contact us by sending an email marked for attention as below. Attn: Grievance Officer – Agniswar Chatterjee Email Address – [email protected]
Save settings
Cookies settings