CASE STUDY
Procurement – Negotiation Toolkit
- The Client is one of the world’s largest consumer goods manufacturing company, having footprint in over 190 countries and with over 400 household name brands.
- The Negotiation toolkit Application serves as a one stop application for procurement teams to effectively plan and execute business negotiations process.
Project Challenges
- Transitioning from inefficient ways of working using MS Planner, Excel, Outlook etc. to a strategic platform for negotiation lifecycle management
- Digitizing end to end negotiation process for Procurement teams.
- Profiling negotiation into Simple, Complex and Strategic profiles based on dynamic parameters
- Building The Gap Partnership IP tools in Pega
- Enabling buyers to run tools for multiple suppliers within process
Project Solution
- Joint Discovery Workshop was conducted with Business Stakeholders and The Gap Partnership to define the scope, brainstorm and model the To-Be state process flow diagrams
- Areteans team recommended a single application stack for easy maintainability, reusability and seamless communication between the different modules
- Streamlined Case Lifecycle of Negotiation toolkit case with Contract Board Governance
- Enabling buyer with pre negotiation preparation i.e., defining objectives, trading variables, strategies and contingency plans for suppliers
- Negotiation calendar to plan and execute negotiations
Tools & Technologies
- The application was built using Pega Case Management module
- Custom tools built in Pega and Integrated in the negotiation process
- Stakeholder Matrix
- Clockface Assessor
- Strategic Pyramid
- Phase Planner
Benefits
- One stop application to plan and execute business negotiations process
- Triggering dynamic process flow based on the negotiation profile. Resulting lesser steps and speed of process completion
- Embedded IP tools to predict strategies and contingency plans to be applied during negotiations
- Ability to trigger approval flow from governance as per the negotiation profile
- Negotiation calendar to plan future negotiations and predict workload
- Ability to define action and communication tasks in the negotiation process
- Dynamic summary document generation for quick reference