Needs analysis helps organizations to be proactive before potential problems become real problems. One of the key benefits of need analysis is being able to detect the issues affecting business performance and getting a clear understanding of areas to improve the workflow.
Need Analysis Tool is a one-stop-shop for the analysis and identification of needs for each department of any organization. The ability to identify problems within 60 minutes makes the tool unique. The reduced decision-making time makes it a remarkable feature. The tool provides visibility for the solution with details of the timeline of delivery. Traditional methods that rely on technology take more than 4 months. The PEGA backed tool does intense analysis and finds the best solution in a very short time. PEGA’s need assessment capability combines additional input into customer preferences and then selectively represents all available recommendations.
In today’s world of information overload, the challenge is finding a solution to the problem in time, leading the fastest way to achieve your goals.
NAT recognizes the gaps in your business well in advance. It helps customers find the pre-eminent outcome to their business problems. This tool analyzes and suggests the customer situation of the biggest problem using 100s of use cases and selects the best solution ready to be deployed.
The most important step in NAT is to communicate with customers to understand what problems they may have. This phase of discussion is necessary to clarify the nature and role of business gaps.
This tool lets clients understand Pega and how they want to understand it, based on past user behaviour and experience.
The session can last about 60 minutes and let the client go through one of the two methods they expect:
Industry – In-depth study of over 100 use cases of client business industry.
Industry Agnostics – Explore in-depth to learn more about the best practices in the industry globally. If the client wants to explore more in a particular industry, say banking or maybe say in the airline industry
The outcome of the technical solution ultimately is not predetermined but is based on what the client has chosen.
The analysis tool segregates clients’ interests as per what they chose and recommends solutions in the outcome.
The following focus areas in the tool are assessed:
Expectations – Choose the most appropriate one from the available options.
IT Portfolio – Understand what Pega can do for your business in terms of new capabilities or time flow in the flow of information or transactions.
Results – Find results that resonate most in your business.
Remedy – Understand the problems and consequences solved by PEGA.
The design of NAT ensures that the entire process does not need to be rediscovered for the new session. The analytical process refers to previous cases so that you can learn from the best applications already distributed.
The following features help to eliminate any ambiguity:
Provides the most relevant use cases related to your industry among the 11 major industries. Alternatively, clients can retrieve related usage cases from 80+ sections. Industry-agnostic best practices can also be discovered.
Sort PEGA based on the relevant use cases only for your needs and select such use cases from a wide range of options.
Learn about the actual results that other leaders can achieve in the direct deployment based on the usage cases that resonate with you.
Learn about measures that can be implemented based on the results you prefer, and find deliverables within 30-60-90 days.
Enter basic details and your custom demo and get access to the basic business requirements documents.
The tool does the segmental data analysis and problem-solving for various industries and segments globally. For example, customer expectations or usage and insights into the affected segment. The resultant solution is readily implementable, making the tool go to market.
Based on past user behaviour and experiences, the sales team can make predictable input.
If the CTO of an insurance company addresses some gaps in the business and pays attention to them, the next time, the insurance customer will benefit from the previous lessons already created in the tool for the insurance domain.
Areteans is a global services and solutions provider serving a large range of ready-to-deploy solutions across the industry. Areteans, in partnership with your business, helps gain insights into your business ecosystem and leverage your potential. Areteans develop customer relationships through powerful insights, data and digital automation.
Collaborative Pega implementations have favoured out-of-the-box solutions in areas such as BPM CRM, sales and marketing, call centres and BPO, operations and legacy transformations. In just 60 minutes, Areteans’ NAT with Smart Data Analysis can help you identify the impact in your business, drill down to department wise analysis of problems and suggest the best remedial scenario to overcome the gap. The 30-60-90 day plan assures the working deliverables you can choose as the best solutions. Needy businesses can reach us to drive a collaborative assessment of their business health.