An independent safety regulator responsible for electricity, gas, and pipeline supply in Australia issues Certificates of Electrical Safety (COES) to ensure gas and electricity industries are safe and meet community expectations.
Areteans was engaged to meet the energy regulatory requirements set out by the Victorian government. We used Pega to design a solution that not only fulfilled a licensing regime but also helped promote safety at the workplace and in the community as a whole.
Because of our expedited delivery, the client’s licensing team was able to get a headstart and complete assessment of 25% of the applications ahead of schedule. In addition, we also cut down costs by using Pega Mash-up to enable the web forms for application lodgement.